Warranty Period:
1) 12 months for Optical Disk Drive
2) 12 months for Floppy Disk Drive
3) 12 months for AC Adapter and Power Supply
4) 12 months for Wireless Card
5) Others are subject to the agreement of buyer and seller.
Warranty Place: Shenzhen, China
General Return Policy:
1) All returns must have a RMA for processing.
2) Products must be returned within thirty (30) days after the issuance of the RMA.
3) Enclosed everything originally received, including all manuals and related materials. Place the packaged product in a protective outer box.
4) It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight.
5) Refund will not be accepted.
Our mission is to provide our customer 100% satisfaction. If you are not satisfied with our product for any reason, please contact us immediately. We will try our best to solve your problem.